The rooms were nice and the pool was clean. It was also conveniently close to the beach. There were plenty of restaurants in the nearby area, which was great for meals.

The service was disappointing. The staff didn't seem very interested in helping us and they were often unresponsive. Housekeeping was also lacking, with the linens not being changed for the duration of our stay. while the location and amenities were good, the poor service left a bad taste in our mouths.

This hotel was awesome! I loved the friendly staff, delicious breakfast, and how close it was to the white sand beach. The hotel facilities were also top-notch. Everything was very clean, and the parking was easy. Plus, I appreciated the transportation service that was available to take us to nearby attractions.

Everything was spot on.

The hotel is conveniently located near the Ong Lang beach, allowing us to easily enjoy the pristine white sand and soothing sea breeze. it is close to many interesting attractions in the area, making it a great spot for adventure travelers. the room was also comfortable and nicely decorated, with a good selection of amenities.

The service could use some improvement.

The room was cozy and clean, and the breakfast was delicious with a variety of fresh fruits and hot dishes to choose from. The nearby restaurants were affordable and offered delicious seafood. Plus, the friendly staff drove us to the restaurants in a golf cart.

The beach was a disappointment because it had litter and a strong smell, but luckily we were able to rent a scooter and visit cleaner beaches nearby. the hotel is quite far from most of the attractions and restaurants, so getting around can be a challenge if you don't have your own transportation.

I had a fantastic stay at this hotel. the value for money was excellent. The prices were reasonable and affordable, especially considering the quality of service provided. Secondly, the attention to detail was impressive. The hotel staff went above and beyond to ensure that my needs were met and that my stay was comfortable. They even waited for me despite my late arrival, showing great friendliness. Lastly, the location of the hotel in a calm place was perfect for a peaceful and relaxing getaway.

No improvements needed, everything was perfect.

Phu Quoc Hotel exceeded my expectations in many aspects. the value for money is outstanding - their prices are very reasonable for the quality of service provided. Secondly, the attention to detail at this hotel is commendable. From the warm and friendly staff who eagerly waited for our late arrival without complaint, to the clean and comfortable rooms on the first floor, everything was taken care of with utmost care. Lastly, the location of the hotel in a calm and peaceful area ensured a serene stay, away from the hustle and bustle of the city.

All was perfect during my stay at this hotel.

Lovely room, friendly staff, delicious breakfast with local options, close to the beach, great value seafood nearby.

Nothing to mention.

This hotel is truly a hidden gem in a calm and peaceful location. The staff here are incredibly friendly and attentive, going above and beyond to ensure your stay is enjoyable. The rooms, especially those on the first floor, are clean, cozy, and offer all the basic amenities you need for a comfortable stay. The hotel's attention to detail is evident in every aspect, from the impeccable cleanliness to the delicious breakfast served every morning. I also loved the fact that this hotel is situated in a quiet area, away from the tourist crowds, allowing for a truly serene beach experience.

Everything was spot on, no improvements needed.